DIRECTIONS: Choose which verbal or non-verbal communication strategy is being addressed by the following challenges.

21.A conversation makes me feel difficult emotions.

A.Practice active listening

B.Remove distractions

C.Recognize and call out your emotions

D.Prepare for tricky conversations

E.Take a speech class/course

22.I am afraid of public speaking.

A.Practice active listening

B.Remove distractions

C.Recognize and call out your emotions

D.Prepare for tricky conversations

E.Take a speech class/course

23.I am worried about a conversation that I am not confident about.

A.Practice active listening

B.Remove distractions

C.Recognize and call out your emotions

D.Prepare for tricky conversations

E.Take a speech class/course

24. I miss details from what was told to me.

A.Practice active listening

B.Remove distractions

C.Recognize and call out your emotions

D.Prepare for tricky conversations

E.Take a speech class/course

25. I think too much of what to say next.

A.Practice active listening

B.Remove distractions

C.Recognize and call out your emotions

D.Prepare for tricky conversations

E.Take a speech class/course

26.I am afraid my message does not come across as intended.

A.Consider your appearance

B.Work on your eye contact

C.Record a conversation with a friend

D.Improve your posture

E.Watch for non-verbal cues

27.I am worried that my actions look weird.

A.Consider your appearance

B.Work on your eye contact

C.Record a conversation with a friend

D.Improve your posture

E.Watch for non-verbal cues

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