Sagot :
Answer:
Management competencies are the skills, habits, motives, knowledge and attitudes necessary to successfully manage people. When developed, management competencies promote better leadership and contribute to business success. Leaders in your organization need to have proficiency in core management competencies in order to successfully execute the requirements of their position. Management competencies can be learned and developed, and it is important to define key management competencies and measure the proficiency of each leader, offering frequent assessments and feedback.
Explanation:
11 Important management competencies for leaders
Here are 11 important competencies leaders should master:
1. Interpersonal communication
This skill involves the ability to identify, understand, and anticipate the emotions, concerns and thoughts of others. It requires the ability to empathize and communicate effectively. Interpersonal awareness allows you to read other people’s feelings based on their nonverbal behavior, tone of voice and choice of words.
2. Motivating others
Good leaders are effective at rallying people together to achieve common goals. Using interpersonal skills, they can understand what motivates people and use that to encourage productivity.
3. Written communication
Written communication is the ability to effectively communicate with the written word. It can involve the use of proper grammar, spelling and punctuation. Additionally, excellent written communicators write in a way that is understandable and clear to many people.
4. Honesty/integrity
Good managers display behavior that is ethical, honest, and humane. They serve as a role model for others and perform actions that demonstrate their values.
5. Problem Solving
All leaders have to solve problems eventually. Good problem solvers take proactive approaches to address issues and avert conflict whenever it emerges. They empower employees to seek information that improves their ability to develop and assess a variety of potential solutions. When problems arise, good problem solvers are quick to prevent escalation of conflict between employees.
6. Developing others
Being able to see the potential in others, is an important quality of a great leader. Natural born leaders wish to help people grow and develop their skills. Every employee has different experiences, beliefs, goals and values. Great leaders treat every person with unique care.
7. Vision/planning
Having a vision is the ability to outline a clear and vivid plan to accomplish shared objectives. Effective leaders form a long-term view and share their vision with others. They encourage others to take actions that get the team closer to accomplishing their goals. By doing this, they catalyze organizational change.
8. Creativity/innovation
Creatives are open to new ideas and innovation. They are willing to question the status quo approaches and implement new processes when necessary. Creative people can see problems from new perspectives and generate helpful insights into problems.
9. Conflict resolution
At some point, conflict is bound to arise between employees. It is a leader’s duty to find resolutions that satisfy everyone involved in a conflict. Unresolved conflicts can harm relations and impact the organizational culture, so it is important for leaders to develop this capacity.
10. Delegation
Effective leaders understand that they can’t do all the work alone. They know that they need other people to accomplish goals.
By capitalizing on the expertise of others, they are rapidly able to accomplish goals because they know who is the best fit for each task. They distribute tasks effectively by recognizing the strengths of others.
11. Valuing Diversity
Every person on a team has unique values, experience, cultural backgrounds and goals. Good leaders create an inclusive workplace where everyone feels welcome. They acknowledge each person’s unique contributions and insights leveraging them to further shared objectives.