fill in the blanks! _____11. The hotels guest stay cycle can be divided into four main stages _____12. The front office manager must be aware of guest services and guest accounting activities at all stages of the guest stay _____13. Front office stop can effectively serve the guest if they have a clear understanding of the flow of business in the hotel _____14.Guest cycle does not represent a systematic approach to the front office Operations _____15.If a reservation can be accepted, the reservation agent creates a reservation on the hotel management software
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