Answer:
13. D
14. A
Explanation:
13 - It says that it's a measuring cup and it can be metal or wood. Panandok is like a spoon so I guess it can be a replacement to it.
14 - I pick Serviceability because B can be use using a manual or guide, C is also on the guide or recipe while the D aren't really necessary to monitor the condition of the tools.
sorry for my bad explainations hope this helps :)