A. angry
B. apologetic
C. encouraging
D. happy
E. ironic
F. objective
G. revengeful
H. sorrowful
I. straightforward
1."Please note in your checkbook how much money you spent using your ATM card today."
2."I know it's been hard. And I appreciate all you are going through right now. If you will just put the receipts on the counter, I will take care of the paperwork for you."
3.We received your request for a refund for your recent purchase of a telescope of your son. Please accept our sincere apologies that the product did not function as advertised. We will process the refund in as timely a manner as possible. For the meantime, if we can help you in any other way, please ask.

E. ironic 2."I know it's been hard. And I appreciate all you are going through right now. If you will just put the receipts on the counter, I will take care of the paperwork for you."

C. encouraging 3. We received your request for a refund for your recent purchase of a telescope of your son. Please accept our sincere apologies that the product did not function as advertised. We will process the refund in as timely a manner as possible. For the meantime, if we can help you in any other way, please ask.

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#CarryOnLearning

Luisa12345viz Luisa12345viz · Answer 2

Answer:

B. apologetic 1. "Please note in your checkbook how much money you spent using your ATM card today."

E. ironic 2."I know it's been hard. And I appreciate all you are going through right now. If you will just put the receipts on the counter, I will take care of the paperwork for you."

C. encouraging 3. We received your request for a refund for your recent purchase of a telescope of your son. Please accept our sincere apologies that the product did not function as advertised. We will process the refund in as timely a manner as possible. For the meantime, if we can help you in any other way, please ask.