MULTIPLE CHOICE: Write the letter of the correct answer. Write your answer on a separate sheet of paper. It is the official document of the things a designed artifact must be and do, to address an unbalanced situation. A. product requirements specification B. Product Specification C. Specification D. Documentation of product requirements 2. It is a formalized system that documents process, procedure and responsibilities A. Management System B. Quality Management System C. Management Documentation D. Quality procedure 3. It is used as an outline of the requirements for the product team. A. Outline Specifications B. Specifications requirements C. Product Specifications D. Product Outline 4. Are documents that clearly and precisely describe the correct way to perform certain tasks. A. Instructions Documents B. Written Instructions C. Instructions D. Work Instructions 5. This metric indicates a general perception of the product or service. A. NPS (Net Promoter Score) B. Number of Complaints per Period D. Metric Indicator C. Near Miss Metric
