Answer:
Change management plays an important role throughout the implementation process. It is the process of developing a planned approach to any changes that the organisation want to implement. Part of managing people problems during the implementation is to provide training to ease the transition to the post-implementation environment.
It is also very important to get top management support as this will show that the company requires the change and it is part of the organisations plan to stay in business.
Selecting proper implementation team is also an important part as they will be the one who will be implementing the change and needs to be seen as the subject matter experts (SMEs).
Once the new system has been implemented, ongoing support and training should be continued so that staff will feel that they are supported.
