Answer:
7 Stages of Creating Memorable Guest Experience
Pre-booking. Great service begins with your website, advert, social media page, wherever a customer sees you. ...
Post-booking. Post-booking follow-up is essential in the form of a pre-arrival email or phone call. ...
Check-in. ...
During the stay. ...
Check-out. ...
Follow up. ...
Keep in touch.
Explanation:
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