Direction: Read and understand each statement carefully then encircle the letter of the corect answer.
Part of the hotel operations where they serve food conveniently to their respective guest rooms.
A Front Desk
B. Housekeeping
C. Marketing
D. Room Service
2. The technique of selling products and services by suggesting alternatives and describing features that creates desire in the
guest's mind
A Cross seang
B. Down selling C. Suggestive selling D. Up selling
3. Most room service orders are given by
A. Door Knob Menu 8. Menu C. Telephone D. TV system
4. The following statements are advantage of room service EXCEPT ONE. Which is it?
A. Can enjoy medis in the privacy of own room
B. Can place order even at odd hours.
C. Guests cannot observe the food being prepared.
D. Save time
5. Up selling tokes place dunng.
A Asking room number
C. Repeat order
B. Greeting
D. Taking order​