Answer:
Housekeeping is often the department that operates the Lost and Found facility for a venue because most Lost and Found items come from guest rooms. Advertising that has created expectations that are not being met
Explanation:
When guest calls up the hotel to ask about the lost item, only the person who maintains the lost and found register should revert to the call. Once the item is sent to the guest / collected by the guest authorized person an appropriate entry to be made on the system.
