What should happen first in the introduction of speech? * preview of main points thesis statement the speaker talks about his life attention device Other:
This is a required question A method of speech organization in which the main points divide the topic into logical and consistent subtopics. * Topical Chronological Spatial none of the above Other:
One the best ways to show customers you are listening is * talking to the person next to you appropriate amount of eye contact frowning at the customer asking them to repeat what they said Other:
Option 1 John bites his fingernails but only in the presence of his coach . What is his body language communicating? * sadness fear anger insecurity Other:
Which of these is NOT an example of a verbal communication skill? * body language language speed juncture speed of speech Other:
Option 1 What is Spatial Order? * A method of speech organization in which the main points divide the topic into logical order An organization pattern that puts items in date or evolution order. The method of writing in which ideas are arranged in the order of their physical location. none of the above Other:
A speech is usually organized into which 3 main parts? * attention device, background, thesis head, body, tail intro, body, conclusion beginning, climax, end Other:
Keeping a good posture is important because... * it helps show the customer that you are confident and have a good attitude customer may be judging you you may stretch your uniform and have to pay for another one it help the customer understand that you are a health conscious person Other:
Mr. Cacabilos is stroking his chin while talking to his Science class. What is he communicating? * trying to make decision anger fear contempt Other:
Informative Speeches should communicate information. * accurately clearly in an interesting way all of the above Which one of the following is NOT a way to engage your audience? * use complex terms/vocabulary personalize your speech use volunteers personalize speech Other:
When you speak, your listener gets messages from... * What you say and your vocabulary What you say, how you act, and your accent How you look and your words What you say, how you act, and how you look Other:
It is an organization pattern that puts items in date or evolution order. * topical chronological spatial none of the above Which is NOT a type of non-verbal language? * body language word choice appearance paralanguage Other:
Facial expressions, posture, paralanguage, and eye contact are skill in ...? * verbal communication post verbal communication anti-verbal communication non-verbal communication Other:
