Answer:
A standard operating procedure (SOP) is a prefect example of a procedure; a SOP offers detailed instructions on how to perform a routine business activity.
Explanation:
So, as we’ve established, procedures are basically a list of tasks or steps that need to be worked through to achieve a particular goal or objective. However, it’s not to say that procedures can’t also be called “processes” though.
Policies overlap with processes, and processes can be extremely similar to procedures. Hell, if you have a good piece of process documentation software then they can often be combined, with a basic task list to show the overall workflow and detailed instructions to supplement each task.
A procedure is a list of detailed instructions to achieve any given objective. These instructions remain consistent from one project that uses them to the next, but they can be tweaked and improved if the procedure itself is behind under-performance.
Why are procedures important?
Procedures are important for many of the same reasons as processes – with procedure compliance, you consistently carry out tasks, limit human error, and make it easy for newer team members to complete their work to the same accuracy (if not standard) as veterans.
