Compute the CVL (Customer Lifetime Value) for the ff: situation.

1. Mrs. Garcia spends ₱5,000.00 for every visit to a supermarket twice

a month for an expected time period of seven years.

2. Mr. Reyes spends ₱1,800.00 for every visit to a fast-food chain with his wife and

2 (two) children once a month for an expected time period of one year.

3. A senior high school student spends ₱350.00 for every visit in a bookstore

once every 3 months for an expected time of 9 months.

4. An Overseas Filipino Worker from Dubai spends ₱5,000.00 for every package

she sends to the Philippines via courier service once a year for an expected

time period of three years.

2: Essay writing

As a businessman, why is it important to have an excellent customer service for your customers? Give an

example of a good customer service. (Answer in at least 6 to 8 sentences)​